Shipping
NSW/QLD/ACT/VIC
- Orders < $99.99 = $10 for Standard Shipping and $15 for Express
- Orders > $100 = Free Standard Shipping and $10 for Express
- Bulky Items (Surfboards & Board Bags) = $45
- Shipping Protection = $65
WA/NT/SA/TAS
- Orders < $99.99 = $10 for Standard Shipping and $15 for Express
- Orders > $100 = Free Standard Shipping and $10 for Express
- Bulky Items (Surfboards & Board Bags) = $90
- Shipping Protection = $110
Surfboard Shipping Protection
Add $20 Shipping Protection for new surfboards.
This covers loss, theft, or damage during transit - giving you total peace of mind when buying boards online.
Click & Collect
Free collection available from Onboard Store Mona Vale (4/76 Darley Street, Mona Vale NSW 2103).
Bulky Items Estimated Delivery (Surfboards & Board Bags)
| Destination | Estimated Delivery Time |
|---|---|
| NSW / QLD / ACT / VIC | 2–8 business days |
| WA / NT / SA / TAS | 6–14 business days |
Note: Estimated delivery times may vary and can be extended during busy periods.
Order & Delivery Info
- All orders ship from Mona Vale, NSW.
- We aim to dispatch within 3 business days.
- Deliveries cannot be sent to PO Boxes.
- You may use a work address for delivery.
Order changes:
Once an order is placed, it cannot be modified (size, colour, items, delivery address, or payment method).
Returns:
If your order has already shipped, items must be returned to receive a refund (shipping costs are not refunded). See our Returns Policy for details.
